Client project · Education & training · client name kept confidential
Enrolment admin, end to end
From signed contract to certificate, without the admin backlog.
- Problem
- Contracts, accounts, attendance, exams and certificates were produced and chased by hand for every customer.
- What we built
- Automated flows for contracts and e-signature, onboarding, attendance, progress reminders, exams, certificates, shipping and payments.
- The hard part
- Branching by course, customer type and funding route, on a shared database with API rate limits.
- Result
- Each enrolment moves from contract to certificate automatically; staff only see exceptions.
- Safeguards
- Contract and payment steps tracked to completion, with alerts when something stalls. Learner documents stored in access-controlled storage, not email attachments. Fallback flows re-send critical emails (contracts, access, proof of attendance) if the primary path fails.



