Client-facing assistants
Answer product and service questions around the clock, in your tone, from your documents. Escalate to a human the moment the conversation needs one.
Everyone talks about AI; few businesses actually run on it. We integrate AI into your existing systems and workflows — assistants grounded in your own documents, document processing, report generation — so the gains show up in hours saved, not in demos.
AI with a job description — integrated where your team actually works.
Answer product and service questions around the clock, in your tone, from your documents. Escalate to a human the moment the conversation needs one.
Greet visitors, ask the right qualifying questions, and route hot leads straight to your inbox or calendar — with the full conversation attached.
Document processing, classification, extraction and report generation wired into your existing tools — the repetitive knowledge work, done by AI with human oversight.
Grounding, refusal rules and automated evaluation, so the assistant says "I don't know" instead of inventing your refund policy.
The difference between a demo and a production assistant is everything around the model.
We ingest your real content — website, PDFs, policies, product data — into a retrieval pipeline. Every answer is generated from retrieved passages, and can cite them. When the source doesn't exist, the assistant says so.
The assistant plugs into how you actually work: it books calls in your calendar, creates rows in your CRM, hands off to a human in your inbox. It's an employee with an API, not a chat window bolted onto a page.
We've shipped AI features into production — not just prototypes.
AI-powered nursery assistant delivering generated reports and operational support inside a production SaaS.
Retrieval-grounded assistants built on client documents, with guardrails and evaluation baked in.
AI features work best wired into automated workflows — and we've built hundreds of them.
Tell us how your business runs today. We'll review your systems, find the highest-leverage improvements, and recommend the cleanest first step.
Prefer email? team@umbrapenance.com